Acceptable Use Policy

1. Purpose

This policy sets out the rules for using the Seen CRM platform, so that the service remains safe and reliable for all customers.

2. Scope

This policy applies to every customer and every user of the platform, and forms part of the Terms of Service.

3. Policy

Users must not use the platform to:

1. break any law of the Kingdom of Saudi Arabia or any other applicable law;
2. store or send content that is fraudulent, defamatory, or infringes the rights of others;
3. send unsolicited bulk messages;
4. upload malicious software or attempt to gain unauthorised access to any account, system or data;
5. test, scan or probe the platform's security without Seen CRM's written permission;
6. disrupt the service or place an unreasonable load on it;
7. copy, resell or reverse-engineer the platform, except as the law permits;
8. share sign-in credentials or let anyone else use their account.

4. Enforcement

Seen CRM may suspend or terminate access that breaches this policy, and will notify the customer where it can lawfully do so.

5. Reporting

Misuse of the platform can be reported to info@seencrm.com.

6. Review

This policy is reviewed at least once a year.

7. Contact

Questions about this policy: info@seencrm.com